This privacy policy sets out how Photium ltd (trading as "Photium", also referenced here as "we" or "us") at https://www.photium.com uses, transfers, deletes and protects information that you provide when you use this website and our services.We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this Privacy Policy and our Terms of Service.
How do we collect information from you?
When you use our service, as a User or as a Visitor, you provide us with information, which we then store. This information may be sent to us in a form, e.g. you sending your name and email address when starting a free trial or it may be sent by your web browser, e.g. your IP address.
What information do we collect and how do we use it
We collect the minimum possible data on the users of our service. We require this information to provide our services, meet contractual or legal obligations and other legitimate interests. In particular for the following reasons:
Name: This is used to address you in emails and optionally on the website you create with our service.
Email address: This is used to send you information on accessing and using your website. In some cases it is also used for the registration of your domain through carefully chosen third-party domain registration companies.
Username: This is used for your website admin area login and in the secondary address used for the admin area or your website, if your primary domain is not available.
Password: This is used for logging into your website admin area. We cannot access and do not store your password in plain text, except when a temporary reset password is emailed to you which should be changed immediately.
Address & telephone number: We use this information for invoicing, verifying your geographic location and in some cases, for the registration of your domain name through carefully chosen third-party domain registration companies. We may also write to you by postal mail if we need to contact you about the status of your account with us and have been unable to contact you via email.
IP address: This is used to determine the Internet service provider you use, for troubleshooting purposes and also to determine your geographic location.
How we store the information we collect
We use dedicated, highly secure servers in Europe and the U.S. We also utilise cloud storage, e.g. Amazon and Google. Our cloud storage is only used for storing image and text (Javascript, CSS etc.) files.We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect.
Information we purposefully don't collect
We will not ask you for sensitive or financial information like credit card or bank details. All subscription payments to us are processed indirectly through third-parties Stripe.com and PayPal.com. So we do not store any financial information in our system. For information on their privacy policies, please see their websites.
How we transfer information to the U.S
When data is transferred to and stored in the U.S, we ensure there is adequate protection and this transfer is only used to process your data and operate the service.
Data retention period
We only store personal data for the period necessary to fulfill the usage outlined in this Privacy policy. The exception is if a longer retention period is required by law.
How we share the information we storeWe have never and will never share or sell your information to third-party marketing or advertising companies.We may share limited information about your account with third-parties, either with your consent, or to a service provider (e.g. a domain company, for registering a domain) who meets our data protection standards. In extremely rare circumstances, we could be required to share information with law enforcement agencies.
How you can access the information we storeThe majority of the information we store is available through your website admin area. We want to make it easy for you to access all your data, so please contact us if you need a full transfer. We will request certain information to validate your identity before initiating a transfer.
Information we store about visitors to websites we host
This information is usually limited to:
Name
Address
Location (Optionally provided on some forms)
Email address
Telephone number
IP Address
We do not collect and prohibit the collection of financial data through our service. All financial data should be processed via PayPal and Stripe.
Care should be taken when using the "Custom form" feature of our service to collect personal data from your customer. We encourage our customers to follow all relevant data protection laws and best practices.Other services can optionally be integrated into the websites we host, by the website owner. E.g. Google Analytics, Mailchimp, Facebook etc. and these services may store information on visitors. The Privacy Policy of a website should mention any such applicable services.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or optimise how we deliver our services over multiple web servers. Cookies allow web applications like Photium to respond to you as an individual. We use the following cookies on Photium.com:
Photium: This cookie is generated automatically when you visit our website. It is used to record visits to our website.
PhotiumPartner: If you clicked on an advert to visit our website, we record a single number in this cookie, to allow us to analyse the effectiveness of our advertising.
LandingPage: From time to time, we will show different pages on our website and this cookie allows us to track which page a visitor saw before they start a free trial.
Server: We use multiple web servers to ensure a fast and reliable service for our customers. This cookie contains a reference to a particular server so you continue to use that server in a browsing session.
Cookies on the websites we host
As a website provider, the websites we host will use the following cookies:
PHPSESSID: This is used for the functionality of the shopping cart system.
Server: We use multiple web servers to ensure a fast and reliable service for our customers. This cookie contains a reference to a particular server so you continue to use that server in a browsing session.
Additional cookies may be used if the website owner has added extra functionality to their website, e.g. Google Analytics.
Use of service by children
Our services are only to be used by adults 18 years or older.
Links to other websites
Our website contains links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Your personal information
You may request details of personal information which we hold about you. If you would like a copy of the information held on you please write to:
Photium ltd
The Circle
33 Rockingham Lane
Sheffield
S1 4FW
Or contact us online. You can also contact us if you believe your right to privacy has been infringed upon and / or lodge a complaint with data protection authorities.
Updates to this Privacy policy
We may change this policy from time to time by updating this page. This policy was last updated 4th June 2026.